American Airlines Wheelchair Assistance
At American Airlines, we are committed to providing comfortable and convenient travel experiences for all of our customers. For those who may require additional assistance, we offer a range of services to help make their journey as smooth as possible. Here, we will outline the wheelchair assistance options available to travelers on American Airlines flights.
Types of Wheelchair Assistance
American Airlines offers two types of wheelchair assistance: standard and special. Standard wheelchair assistance is available to passengers who are able to walk short distances, but may need assistance getting to and from their seats or to the lavatory. Special wheelchair assistance, on the other hand, is for passengers who are completely unable to walk and need assistance throughout the entire flight.
Requesting Wheelchair Assistance
To request wheelchair assistance, passengers should inform American Airlines at the time of booking or as soon as possible before their flight. This can be done by contacting American Airlines Reservations or by calling the Special Assistance Desk. It is important to note that wheelchair assistance must be requested at least 48 hours before the flight.
On the Day of the Flight
On the day of the flight, passengers should arrive at the airport at least two hours before their scheduled departure time. This will allow sufficient time for check-in and any necessary security procedures. At the airport, passengers should proceed to the gate and inform the gate agent that they have requested wheelchair assistance.
Onboard the Flight
Once on board the flight, passengers who have requested standard wheelchair assistance will be assisted to their seats by a member of the cabin crew. For passengers who have requested special wheelchair assistance, a member of the cabin crew will remain with them throughout the flight to provide any necessary assistance.
Additional Services
In addition to wheelchair assistance, American Airlines also offers a range of other special assistance services for travelers with disabilities. These include:
Pre-boarding: Passengers with disabilities and their traveling companions may board the aircraft before other passengers.
Onboard wheelchair: American Airlines provides an onboard wheelchair for passengers who are unable to walk to the lavatory or who need to move about the cabin during the flight.
Special meals: Special meals can be requested for travelers with dietary restrictions or allergies.
Service animals: American Airlines allows service animals to travel with their handlers in the cabin at no additional cost.
Conclusion
At American Airlines, we are dedicated to providing a comfortable and convenient travel experience for all of our customers. For those who require additional assistance, we offer a range of wheelchair assistance options to ensure a smooth and enjoyable journey.
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