The most significant and frequent cause for IT downtime is human error. In fact, 49 percent of respondents in the ITIC survey reported that the main reason their server goes out is because of human error. While human error is not completely avoidable, errors often happen because employees choose not to follow set protocols or standards.
If your company wants to avoid network downtime due to human error, the following steps can help:
- Documenting each task step-by-step to ensure that a standard procedure is always followed.
- Ongoing assessment for IT employees can help them stay abreast of the latest updates, device configurations and security challenges.
- Having secure access policies can ensure that the network does not fall into the wrong hands.
- If your company is BYOD, ensuring that policies are standard and well-understood by your entire team.
Vulnerability in a network may create the opportunity for hackers to encroach across the LAN or WAN, resulting in downtime. About 42 percent of companies surveyed believed that security problems resulted in network and system outages.
In order to avoid security flaws, your company should have a conceptualized, proactive security strategy to deal with emerging threats. This resource from Digital Ocean can help your company ensure its servers are properly secured.
More info: Network Security Assessment: What It is and its Benefits
