As a passenger of Avianca Airlines, you may encounter issues or have questions about your travel plans. In such cases, you need to talk to someone at Avianca Airlines customer service. Luckily, Avianca Airlines has a dedicated customer service team that can assist you with any queries or concerns you may have. In this article, we'll discuss the different ways you can contact Avianca Airlines customer service and talk to someone at the airline.
What is the procedure of calling Avianca Airlines?
The most direct and convenient way to talk to Avianca Airlines customer service is by calling their phone number. Here's the procedure to follow:
- Go to the Avianca Airlines website: Start by visiting the Avianca Airlines website.
- Navigate to the Contact Us section: Scroll down to the bottom of the homepage and click on the "Contact Us" link in the footer.
- Choose your location and language: Select your location and preferred language from the drop-down menus on the Contact Us page.
- Select the "Call" option: Under the "Ways to Contact Us" section, select the "Call" option.
- Dial Avianca Airlines phone number: Dial +1 (802) 341-3454 or +1 (900) 802-500 and follow the prompts to connect with a representative.
How to do a live chat with Avianca Airlines?
Another way to talk to Avianca Airlines customer service is by using their live chat feature. Here's how to access it:
- Go to the Avianca Airlines website: Start by visiting the Avianca Airlines website.
- Navigate to the Contact Us section: Scroll down to the bottom of the homepage and click on the "Contact Us" link in the footer.
- Choose your location and language: Select your location and preferred language from the drop-down menus on the Contact Us page.
- Select the "Chat" option: Under the "Ways to Contact Us" section, select the "Chat" option.
- Start chatting: Enter your name and contact information and start chatting with Avianca Airlines customer service representative.
Steps to send a query to Avianca Airlines via Email
If you prefer to communicate with Avianca Airlines customer service via email, you can do so by following these steps:
- Go to the Avianca Airlines website: Start by visiting the Avianca Airlines website.
- Navigate to the Contact Us section: Scroll down to the bottom of the homepage and click on the "Contact Us".
- Choose your location and language: Select your location and preferred language from the drop-down menus.
- Select the "Email" option: Under the "Ways to Contact Us" section, select the "Email" option.
- Fill out the form: Enter your name, email address, subject, and message in the form provided.
- Click "Submit": Once you have completed the form, click "Submit" to send your query to Avianca Airlines customer service.
What is the best time to call Avianca Airlines customer service?
Avianca Airlines customer service is available 24/7, so you can call them any time of the day or night. However, to avoid long wait times, it's recommended to call during non-peak hours. Generally, the best time to call Avianca Airlines customer service is early in the morning or late at night.
Conclusion
In summary, talking to someone at Avianca Airlines customer service is easy and straightforward. You can call their phone number, use the live chat feature, or send an Email as per your preference.
